FAQ

I don’t do any custom orders as I need to concentrate on the items that are on my website. I’m sorry!

I do not offer custom pet portraits, but I have pre-made options that I try to update as I can! Find those here: https://ktscanvases.com/collections/pet-collection

I don't, but I look in the comments of my Tik Tok videos and Instagram posts for suggestions and new ideas as I can! 

I do not offer portaits of people or any custom orders.

Head here and look through the options to find your pet! I don't offer changes to the pets themselves as they are supposed to be fun, simple representations of your pet!

Here's how to order: 

Choose the size you want + swipe through the options on the images

Type your pet choice number in the personalization box.
You can only pick 1 pet per print, but use the code "pets15" for 15% off 2 or more "choose your pet" prints to build your pet print set!

If you choose the name option, type that in with your pet choice number. The same goes for floral crowns. Type the number of the floral crown you want with the pet choice in the personalization box. Ex: #2 dog, Bailey + #4 crown or Ex: #15 dog + #3 crown or Ex: #7 dog, Bailey. 

Thats it! I will customize the print to your preferences and ship it out! 

I do not offer custom pet portraits, I'm sorry! 

I try to add new options to my "Choose Your Pet" prints as I can though. Shop those here: https://ktscanvases.com/collections/pet-collection

Choose Your Pet orders take 1-2 weeks for me to get to, complete, and ship. 

I do not accept returns or exchanges due to the made-to-order nature of my shop. However, I will refund you or replace the item, if it is damaged in the mail or if the item is defective. Just email me about what happened (ktscanvases@gmail.com) and I'll be happy to help!

Always email me at ktscanvases@gmail.com with any concerns and I'll do my best to help.

If I made a mistake or your order got damaged in the mail, I'll send you a replacement. If it's something like an original piece, I'll refund your order as I cannot easily replace those. It's situational and depends on what happened, so make sure to email me to explain.

No, I am only able to ship to the U.S. at this time! 

I do have a Redbubble shop HERE and my designs are on Casetify HERE

It depends on the product, so please look at the "Shipping details" section in the product description. 

Choose Your Pet Print orders take 1-2 weeks for me to get to, complete and ship. Most everything else takes 5-7 days.

It depends, so please email me before you purchase.

No, I only sell prints. Here's an article about sizing and what frames I like though: https://ktscanvases.com/blogs/news/frame-ideas-print-sizes

Yes, I made a YouTube video about it! CLICK HERE

The packaging and printer supplies I use: CLICK HERE 

My favorite art supplies: CLICK HERE

 (If you order from this link, I will receive a small commission as it is an affiliate link).