FAQ

You have two options. First is a semi custom choose your pet print where you pick from the breed/color options. You can customize it with their name and a minor edit if needed as well as fun add ons like floral crowns, wings/halo, or bow ties.

The second options is a custom pet art print. I have openings for them every month, so they have more of a wait but I create them from pictures of your specific pet.

So, look through the choose your pet options, and if you see one very similar to yours but think it needs a minor edit, you can email me and I can see what I can do. If I can't do the minor edit you wanted, you can wait for a custom pet print.

You find the pet that looks the most like yours and email me with the minor edit you want. If I approve it, you can order.

Minor edits are usually nose or eye color changes or an added white patch to the chest. I can occasionally use the outline of one pet with the coloring of a different pet too if necessary. It depends though, so please email me before you order. If you order without asking and it turns out that I cant do your edit, your order will be refunded and canceled unless you want the pet as it comes. 

Yes, I have openings for them monthly! The next ones are August 10th and August 31st at 10 a.m. EST. At they time on those days, you head to my website and order. 

There isn't a way to attach them from the order page, but please email them to me (ktscanvases@gmail.com) with your order number and any other details required in the description of the item you're purchasing! 

I do not accept returns or exchanges due to the customization of each piece. However, I will refund you the cost of the item only, not shipping cost, if it is damaged in the mail. Just email me about what happened (ktscanvases@gmail.com) and I'll be happy to help!

The current turn around time for custom items in my shop is 4-6 weeks. Semi custom prints such as the "Choose your pet" prints have a turn around time of 1-2 weeks. That doesn't include prints, cards, and sale items which have a 3-5 day turn around time. Please keep in mind that I am just one person and there are orders before yours so those turn around times are necessary!

It depends, so please email me before you purchase.

Here it from Redbubble themselves, "a free marketplace that helps thousands of artists reach new audiences and sell their work more easily. RB gives you access to a wide range of high quality products, just waiting for your designs to make them more amazing" (Redbubble.com). 

https://www.redbubble.com/people/ktscanvases/shop